Can't Print E-book File
All materials copyrighted

If you cannot find a solution to your problem below, do not hesitate to contact us.
We'll help you resolve the problem as quickly as possible.

CAN'T PRINT THE PDF FILE
All e-books are tested for printing before delivery. If you experience trouble printing your e-book, whether it will only print one page, no pages, or prints bad characters, please try these solutions.

• Check your printer's cable hook up. Make sure the cable from the computer to the printer is secure.
  
  
• Try closing all programs you have open, then shut down your computer. Wait five minutes then restart your computer.
  
  
• You may have a bad Adobe Acrobat Reader.
  
  
  • If you downloaded your reader from the Internet, there could have been a glitch in transmission; especially if you use a dial-up connection. Please delete the version on your computer and download the latest version of Adobe Acrobat Reader.
    
    
  • If you used a disk, please uninstall the version you have on your computer and download the latest version.
    
    When installing new software: uninstall the old program, turn off your computer, wait five minutes, then turn your computer back on. Install the new program, restart your computer, and open your e-book. You should now be able to print.
  
  
• Did you save the e-book to disk (.pdf file) instead of on your hard drive? Save it to your hard drive instead. Adobe recommends "storing .pdf files on a local hard disk to reduce potential problems and damage to your files."
  
  
• Do you have enough space on your computer to read and print your file? Free up space on your computer. Adobe recommends users have "free space equivalent to 3 times the size of the file that needs to be printed." To create more space, clean your computer's cache and temporary files.