E-book Email Problems
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If you cannot find a solution to your problem below, do not hesitate to contact us.
We'll help you resolve the problem as quickly as possible.

How do I open my e-book once I received it via email attachment?
All e-books are saved as a printable .pdf document.

To Open and Read your e-book:

• Open your email with the e-book attachment.
• Click on the file (attachment) sent to you.
  Some email programs have the file listed as a link on the very bottom of your email message. Other email programs have the file listed as an attachment at the top of your email message.
• The Winzip program should automatically start and open with a pop-up window.
• Sometimes you will be asked if you want to "Save the file or open it."
  Click on save, then the next button.
• A new window should open up that has the e-book icon as a .pdf file.
• Click on the .pdf e-book icon.
• Read the e-book and/or print it out.